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Have questions about Kyros? We'd love to hear from you. Choose the channel that works best, or fill out the form below.
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Frequently Asked Questions
Quick answers to common support questions.
How quickly do you respond to support tickets?
We aim to respond to all inquiries within 24 hours. Premium and Enterprise users receive priority support with guaranteed 4-hour response times during market hours (Monday–Friday, 00:00–23:59 UTC).
Do you offer phone support?
Currently we provide support through email, Discord, and Telegram. Enterprise clients have access to dedicated video call support with their assigned account manager for real-time troubleshooting.
I'm interested in an enterprise partnership. Who should I contact?
For enterprise inquiries, please email enterprise@kyrosagent.com or select 'Partnership Opportunity' in the contact form above. Our business development team will get back to you within 48 hours with a tailored proposal.
Where can I report a security vulnerability?
Please report security vulnerabilities to security@kyrosagent.com. We take security extremely seriously and will acknowledge receipt within 24 hours. We operate a responsible disclosure program and reward valid reports.